Automation & Custom Software that replaces spreadsheets, manual entry and disconnected tools
We design and build custom web applications, internal tools, SaaS products and automated workflows for businesses whose processes no longer fit off-the-shelf software. Our engineers work in Laravel, Node.js, Python, React and Flutter, and connect new systems to the Tally, ERP, CRM and payment tools you already use.
- Source code, IP and cloud accounts owned by you
- Fixed-scope phases with a working demo every two weeks
Map
Current process, hand-offs, spreadsheets and approval steps · Discovery
Automate
Rules, triggers, approvals and scheduled jobs · Workflow
Build
Web app, mobile app, admin panel and APIs · Product
Connect
Tally, ERP, CRM, payments, WhatsApp and email · Integration
- Measured on hours saved, error rate and cycle time
Applications, automated workflows and the integrations that tie them together
Start with one process or a complete product. Each service lists what we deliver and the technology we use.
Custom Web Application Development
Browser-based applications built around your workflow, used by staff, partners or customers from any device.
- Role-based access for staff, managers and admins
- Multi-branch and multi-company data separation
- Dashboards, exports and audit trails
SaaS Product Development
Multi-tenant software products that you sell to other businesses on a subscription.
- Tenant isolation, plans and usage limits
- Subscription billing with Razorpay or Stripe
- Self-serve onboarding and super-admin console
Internal Tools & Admin Panels
Replaces the spreadsheets and WhatsApp groups that run day-to-day operations with a proper tool.
- Job cards, approval registers and trackers
- Bulk import from existing Excel sheets
- Mobile-friendly screens for field staff
Customer, Dealer & Vendor Portals
Secure portals where outside users log in to place requests, download documents and make payments.
- OTP and email login with access levels
- Document sharing, e-signatures and status tracking
- Online payments and ledger statements
Legacy System Modernisation
Rebuilds old VB6, FoxPro, MS Access and legacy PHP software as secure, maintainable web applications.
- Feature inventory from the old system
- Data migration with reconciliation reports
- Parallel run before switch-over
MVP & Prototype Development
A clickable prototype and a working first version for new products, built in a fixed number of weeks.
- Clickable Figma prototype for user testing
- Core features only, prioritised with you
- Analytics set up to measure early usage
Business Process Automation
Automated approvals, hand-offs and alerts for processes that currently depend on reminders and follow-up calls.
- Purchase, leave and expense approval chains
- SLA timers with escalation alerts
- Audit log of every step and approver
Robotic Process Automation (RPA)
Software bots that operate websites and desktop applications that have no API, working on a schedule.
- GST portal and bank statement downloads
- Form filling in government and legacy portals
- Exception reports when a bot cannot complete a task
Document & Invoice Processing
Reads invoices, purchase orders and bills, extracts the data and posts it to your accounting system.
- OCR and AI field extraction with confidence scores
- Vendor, GSTIN and amount validation
- Review screen before posting to Tally or ERP
Report & MIS Automation
Daily and weekly reports built and delivered automatically, so managers stop waiting for someone to compile them.
- Sales, stock, collection and production MIS
- Scheduled delivery by email and WhatsApp
- Live dashboards for management
Notification & Reminder Workflows
Automatic messages for payments due, renewals, dispatches and appointments across WhatsApp, SMS and email.
- Payment and dues reminders with payment links
- DLT-registered SMS templates
- Delivery and read tracking per message
AI-assisted Workflows
Adds AI steps to existing processes to classify, summarise and draft, with a person approving the result.
- Ticket and email classification and routing
- Call and meeting summaries into CRM
- Draft replies and documents for review
API Development & System Integration
APIs and middleware that let your applications, ERP, CRM and online store exchange data reliably.
- REST and GraphQL APIs with documentation
- Webhooks, queues and retry handling
- SAP Business One, Zoho, Salesforce and Shopify connectors
Tally Prime Customisation & Integration
Extends Tally with custom features and connects it to your other software so vouchers are not typed twice.
- TDL customisation for reports and voucher types
- Two-way sync over Tally XML and ODBC
- Automatic sales, purchase and receipt posting
Data Migration & Warehousing
Moves and combines data from old systems and spreadsheets into one clean database for reporting.
- Data cleaning, de-duplication and mapping
- Reconciliation reports after every load
- Central warehouse for cross-system reports
Payment, Banking & Government APIs
Integrations with Indian payment, banking and compliance platforms used in everyday business processes.
- Payouts and collections via Razorpay and Cashfree
- GST, e-invoice and e-way bill APIs through a GSP
- KYC and DigiLocker checks through licensed partners
Cloud Architecture, DevOps & Hosting
Hosting set up for security, backups and growth, with deployments that do not interrupt users.
- AWS, Azure or Google Cloud in India regions
- Docker containers and CI/CD pipelines
- Automated backups with restore testing
QA, Security Testing & Maintenance
Testing and upkeep that keep software reliable after launch, whether we built it or another vendor did.
- Automated unit, API and browser tests
- OWASP Top 10 checks and VAPT coordination
- SLA-based bug fixing and updates
From manual process to working software in five stages
We measure the current process first, so every feature we build can be tied to time saved or errors removed.
Process discovery
Sessions with the people who do the work, a map of the current process and time and error measurements.
Solution design
User flows, wireframes, data model and integration plan, with a fixed-scope estimate for each phase.
Agile development
Two-week sprints with a working demo at the end of each and access to a staging environment.
Testing & UAT
Automated tests, security checks and user testing with real data before go-live.
Rollout & support
Data migration, staff training, 30 days of hypercare and SLA-based support after that.
When custom software makes sense
Custom software is not always the answer. We recommend it only when the numbers support it, and tell you when an existing product will do the job.
Off-the-shelf SaaS
Accounting, email marketing or basic HR that works the same way in most businesses. Lower upfront cost with monthly per-user fees.
Low-code automation
n8n, Make or Power Automate workflows between tools you already use, when no new screens are needed.
Custom web application
Processes that set you apart or fit no product, used every day by staff, partners or customers.
SaaS product
Multi-tenant platforms you sell to other businesses, with subscriptions, onboarding and usage limits.
RPA bots
Government portals, bank websites and legacy desktop software that can only be operated through the screen.
Modernisation
Old software that still runs the business but is hard to maintain, insecure or cannot connect to newer tools.
Custom software and automation by industry
We have built for these sectors most often, and understand the processes and compliance each one involves.
Manufacturing & MSMEs
Job cards, production planning, quality checklists, machine maintenance logs and dispatch, synced with Tally.
Textiles, sarees & handloom
Weaver job-work tracking, yarn issue and receipt, design catalogues, karigar payments and dispatch to retailers.
Healthcare & diagnostics
Sample tracking, lab workflows, report dispatch on WhatsApp and integration with our Hospital Management Suite.
Logistics & distribution
Dispatch planning, proof-of-delivery capture on mobile, route sheets and fleet expense tracking.
CA, finance & professional firms
Client document collection, compliance calendars, GST and TDS return tracking and fee billing.
Real estate & construction
Site progress reports, material requisitions, contractor billing and customer booking management.
Software built around how your business already works
Most of our custom projects start as spreadsheets and WhatsApp groups. We study the process first, then build only what removes real work, integrated with the accounting and ERP tools your team already trusts.
You own the code and IP
IP is assigned to you in the contract, and the Git repository sits in your organisation’s account from day one.
Fixed-scope phases
Each phase is priced and demoed before the next one begins, so budget and progress are always visible.
Indian business systems expertise
Tally, GST, e-invoicing, UPI, WhatsApp Business and DLT-registered SMS are part of our everyday work.
Long-term support
The team that builds your software also maintains it, under an SLA with defined response times.
Delivered with the final release
- Git repository in your organisation’s account
- Staging and production environments
- Technical documentation and API reference
- Database schema and data dictionary
- Automated test suite and CI/CD pipeline
- User manuals and training sessions
- Backups, monitoring and alerting
- 30 days of post-launch hypercare
Every sprint
Working demo and feedback every two weeks
Monthly
Uptime, usage and support report
Quarterly
Roadmap and improvement review
Choose how you want to work with us
Projects are quoted after the process audit, broken down by phase. Hosting and third-party licence costs are shown separately.
Process Audit
Mapping of one or more processes with time, cost and error measurements and a recommended solution.
- Current-state process map
- Build, buy or automate recommendation
- Phase-wise estimate
Project Build
A defined application or automation delivered in priced phases, with a demo every sprint.
- Design, build and testing
- Integrations and data migration
- Launch plus 30-day hypercare
Support & Maintenance
SLA-based maintenance, updates and small enhancements, including for software built by others.
- Bug fixes and security updates
- Uptime and error monitoring
- Monthly enhancement hours
Dedicated Development Team
Developers, a designer and QA working on your roadmap as an extension of your team.
- Sprint planning and demos
- Product roadmap ownership
- Team size adjusted as needed
Custom software and automation questions we are asked most
Something not covered here? Call +91 91150 89470 or email info@epaits.com.
When should we build custom software instead of buying a product?
Build when the process is central to how you operate, is used every day by many people and does not fit existing products without costly workarounds. For standard tasks such as accounting or email marketing, an existing product is usually cheaper. Our process audit compares both options.
How much does custom software cost?
Cost depends on the number of users, screens, integrations and business rules. After a process audit we provide a fixed-scope estimate for each phase, along with hosting and maintenance costs, so you can compare it with the cost of the current manual process.
How long does a custom software project take?
A focused internal tool or automation usually takes 4 to 8 weeks. A larger web application, portal or SaaS product with integrations typically takes 3 to 6 months, delivered in phases so parts of it are in use earlier.
Who owns the source code?
You do. Intellectual property is assigned to your business in the contract, the code lives in a Git repository in your organisation’s account, and you receive full documentation at handover.
Can you take over software built by another vendor?
Yes. We start with a code and security audit, document what exists, fix critical issues and then continue development or maintenance under an SLA.
Can the new software work with Tally?
Yes. We integrate with Tally Prime over XML and ODBC and write TDL customisations, so sales, purchases, receipts and stock can post automatically without double entry.
What is the difference between RPA and API integration?
API integration connects systems directly through their official interfaces and is faster and more reliable. RPA uses bots that operate a screen like a person, and is used when a system such as a government portal or old desktop software offers no API.
Do you provide support after launch?
Every project includes 30 days of hypercare. After that, support plans cover bug fixes, security updates, monitoring and a set number of enhancement hours each month, with defined response times.
Services that work alongside your custom software
Show us the process that takes your team the most time
Describe a task your team repeats every day, or a spreadsheet the business depends on. Within 5 working days we send a process map, a build, buy or automate recommendation and a phase-wise estimate.
- Process map with time and error estimates
- Build, buy or automate recommendation
- NDA available on request
Request your process audit
We reply within one working day.